Privacy Policy

Last updated: July 28, 2026

Audiology by Accent respects your privacy. This Privacy Policy explains how we may collect, use, protect, and share information when you visit https://gainesvilleaudiologist.com/, submit a contact form, request an appointment, ask about audiology services, hearing aids, hearing evaluations, tinnitus evaluations, balance-related services, hearing technology, or otherwise interact with our website.

This Privacy Policy applies only to information collected through this website. It does not replace Accent Physician Specialists’ HIPAA Notice of Privacy Practices or any other privacy notice that may apply to patient care, medical records, billing records, insurance information, or protected health information handled in connection with clinical services.

Who We Are

Our website address is: https://gainesvilleaudiologist.com/.

Audiology by Accent is part of Accent Physician Specialists and provides medically oriented diagnostic and treatment services for hearing, including audiology evaluations, hearing aid consultations, hearing technology, tinnitus-related services, balance-related evaluations, assistive listening devices, and related audiology care.

Business name: Audiology by Accent
Affiliated organization: Accent Physician Specialists
Main Office: 4340 Newberry Rd., Suite 301, Gainesville, FL 32607
Lake City Office: 1283 FL-47, Suite 101, Lake City, FL 32025
The Village at Gainesville Office: 8000 NW 27th Boulevard, Gainesville, FL 32606
Phone: (352) 271-5373
Lake City Phone: (352) 271-5394
Email: audiologist@accentmd.com
Website: https://gainesvilleaudiologist.com/

Information We Collect

We collect information in a limited number of ways, including information you choose to provide and information that may be collected automatically through website technology.

Information You Provide Voluntarily

You may choose to provide information when you call us, email us, submit a website form, request an appointment, ask about hearing aids or audiology services, communicate with our office, or otherwise interact with the website. This may include:

  • Name
  • Email address
  • Phone number
  • Mailing address, if provided
  • Preferred office location
  • Appointment-related information
  • Hearing, tinnitus, balance, hearing aid, or audiology service interests
  • Information included in your message, question, or inquiry
  • Preferred contact method or availability, if provided
  • Insurance, referral, or patient-related information you voluntarily provide
  • General health-related information you voluntarily provide in connection with an inquiry or appointment request

Please do not submit highly sensitive medical information, Social Security numbers, payment card information, detailed medical records, insurance documents, passwords, or urgent medical information through general website forms or unsecured email unless specifically requested through an appropriate process.

If you are experiencing a medical emergency, call 911 or seek immediate medical attention. This website is not intended for emergency communications.

Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website, hosting provider, security tools, analytics tools, cookie consent tools, form tools, WordPress-related technology, embedded content providers, accessibility tools, or similar services. This may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Referring website or search engine
  • Date and time of visit
  • General website usage and performance data
  • Approximate location based on browser, device, or IP information
  • Cookie and consent preference data
  • Interactions with forms, phone links, email links, maps, embedded content, videos, buttons, or website features

How We Use Information

Audiology by Accent may use information collected through the website for the following purposes:

  • To respond to inquiries and communications
  • To provide information about audiology services, hearing evaluations, hearing aids, tinnitus-related services, balance-related services, assistive listening devices, office locations, hours, and appointments
  • To help schedule, confirm, or follow up regarding appointment requests
  • To communicate with you by phone, email, text message, or other reasonable means regarding your inquiry or request
  • To route your inquiry to the appropriate office or staff member
  • To understand general website usage and visitor interest
  • To maintain, operate, secure, and improve the website
  • To support website accessibility, usability, performance, and security
  • To measure website performance, advertising, marketing, or campaign effectiveness, if such tools are enabled
  • To help protect the website from spam, bots, abuse, unauthorized access, fraud, and security threats
  • To comply with applicable legal, medical, healthcare, administrative, accounting, tax, professional, or recordkeeping obligations

We do not use general website form submissions to make automated decisions about visitors.

Website Forms and Communications

Our website may include forms that allow visitors to contact Audiology by Accent, request information, ask about services, request appointments, or communicate with our office.

Information submitted through website forms may be processed through WordPress, website form tools, email delivery tools, hosting systems, spam-prevention tools, and related website technology.

When you submit a form or inquiry, the information you provide may be stored in the website database, delivered by email to our office, routed to the appropriate person, or retained for follow-up and administrative purposes.

By submitting a website form or inquiry, you agree that Audiology by Accent or Accent Physician Specialists may contact you by phone, email, text message, mail, or other reasonable means regarding your inquiry. Message and data rates may apply for text messages. You may ask us not to contact you regarding non-essential communications.

Healthcare and Patient Privacy

Audiology by Accent provides healthcare-related services, and some information you provide may relate to your hearing, tinnitus, balance, hearing aids, medical history, appointment needs, insurance, referrals, or related care.

Information collected or maintained in connection with patient care, treatment, billing, insurance, medical records, or healthcare operations may be subject to HIPAA and Accent Physician Specialists’ applicable Notice of Privacy Practices.

This website Privacy Policy is intended to explain website-related privacy practices. It is not intended to replace or limit any HIPAA rights, patient privacy rights, authorization requirements, medical record policies, or other healthcare privacy practices that may apply to patient information.

Please do not use general website forms for urgent medical needs, medical emergencies, detailed medical record submissions, or time-sensitive healthcare communications.

No Medical Advice From Website Use

The information on this website is provided for general informational purposes only. Website content is not intended to diagnose, treat, cure, or prevent any condition and should not be used as a substitute for advice, diagnosis, or treatment from a qualified healthcare provider.

Using this website, reading website content, submitting a form, calling, or emailing does not by itself create a provider-patient relationship. A provider-patient relationship is created only through appropriate clinical intake, evaluation, and appointment processes.

Appointments, Referrals, and Office Communications

If you request an appointment or ask about services, we may use the information you provide to contact you, answer questions, confirm details, discuss availability, provide office information, and help route your request.

Appointment availability, services, office hours, locations, providers, insurance participation, and related information may change. Please contact the office directly to confirm current details.

Hearing Aids, Products, and Service Information

Our website may include information about hearing aids, hearing aid technology, assistive listening devices, service plans, evaluations, fittings, follow-up care, brands, models, pricing concepts, or related products and services.

Information submitted through the website may be used to respond to product or service inquiries, provide general information, discuss next steps, or schedule an evaluation. Product recommendations and treatment decisions should be made after appropriate evaluation by a qualified professional.

Google Maps and Location Features

Our website may include Google Maps, directions, location links, or other map-related features to help visitors find our offices.

If you interact with Google Maps or another third-party map provider, that provider may collect information according to its own privacy policy, cookie practices, and terms.

You can review Google’s Privacy Policy here:

https://policies.google.com/privacy

Google Analytics, Google Tag Manager, and Similar Tools

Depending on the current website configuration, Audiology by Accent may use Google Analytics, Google Tag Manager, or similar analytics tools to help understand how visitors use the website and to improve website performance, usability, content, and marketing.

Analytics tools may collect information such as pages visited, time spent on the website, browser type, device type, general location data, referral source, and other usage information. These tools may use cookies or similar technologies.

Google may process information according to its own privacy practices. You can learn more about how Google uses information from websites and apps that use Google services here:

https://policies.google.com/technologies/partner-sites

Visitors may be able to control or limit certain analytics cookies through our cookie consent tool, browser settings, or opt-out tools provided by Google or other analytics providers.

Marketing, Advertising, and Remarketing Tools

Depending on the tools enabled on the website, we may use marketing, advertising, conversion tracking, call tracking, social media pixels, or remarketing technologies to understand general website performance, measure campaign effectiveness, or provide relevant content.

These tools may use cookies, pixels, tags, local storage, call tracking numbers, or similar technologies. If such tools are enabled, visitors may be able to accept, reject, or manage certain categories of cookies through our cookie consent tool, browser settings, or privacy tools provided by the relevant platform.

Videos, Embedded Content, and Third-Party Tools

Our website may include embedded content or links from third-party websites, such as videos, maps, images, social media links, review links, appointment-related tools, patient resources, or other external services.

Embedded content from third-party websites behaves in the same way as if you visited that third-party website directly. These third-party websites may collect information about you, use cookies, embed additional tracking technologies, and monitor your interaction with their content.

We are not responsible for the privacy practices, content, policies, availability, or security of third-party websites or platforms.

Social Media, Reviews, and External Platforms

Our website may link to social media platforms, review platforms, healthcare directories, map providers, patient resources, or other third-party websites.

If you click a social media link, interact with a third-party platform, submit information through a platform, leave a review, or engage with content on a third-party website, that platform may collect information according to its own privacy policy, cookie practices, and terms.

Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, session storage, and similar technologies to support website functionality, security, spam prevention, analytics, advertising, performance, embedded content, maps, accessibility tools, form functionality, and user preferences.

Cookies are small text files stored on your device when you visit a website. Cookies may help the website remember preferences, protect against bots or abuse, support security features, measure website usage, and improve how the website functions.

Cookies may be used for purposes such as:

  • Remembering cookie consent choices
  • Supporting basic website functionality
  • Supporting website security and spam prevention
  • Supporting form functionality and CAPTCHA protection, if enabled
  • Supporting WordPress login and administrator sessions
  • Measuring website traffic and performance, if analytics are enabled
  • Measuring advertising, marketing, or campaign performance, if such tools are enabled
  • Helping pages load more efficiently
  • Supporting embedded maps, videos, images, social links, review links, appointment-related links, or external content
  • Supporting accessibility, display, or language preferences, if enabled

Depending on your browser settings and the tools enabled on the website, you may be able to accept, reject, or manage certain categories of cookies through our cookie consent tool.

You can also adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.

Cookie Policy

For more detailed information about the cookies used on this website, please review our Cookie Policy.

Cookie Consent and Privacy Preferences

Our website may use a cookie consent or privacy preference tool to provide visitors with information and choices regarding certain cookies and tracking technologies.

Where the cookie consent tool is available, visitors may be able to accept all cookies, reject non-essential cookies, or manage cookie categories. Rejecting non-essential cookies does not prevent you from voluntarily contacting us, submitting a website form, calling our office, emailing us, or requesting appointment information.

If you change browsers, clear cookies, use a different device, or update browser settings, you may need to update your cookie preferences again.

Website Plugins and Third-Party Tools

Our website is built with WordPress and may use plugins or third-party tools to provide design, forms, security, CAPTCHA, performance, analytics, advertising, SEO, cookie consent, embedded content, maps, accessibility features, and related website functionality.

These tools may process limited technical information as needed to provide their services. Examples may include:

  • WordPress: used to build, display, and manage website content.
  • Website hosting and security tools: used to operate, secure, monitor, and maintain the website.
  • Website form tools: used to collect and process inquiries where forms are enabled.
  • CAPTCHA or spam-prevention tools: used to help protect website forms from spam and abuse, if enabled.
  • Cookie consent tools: used to display cookie notices and manage visitor cookie preferences.
  • Google Analytics, Google Tag Manager, or similar analytics tools: used only if enabled to measure website traffic and usage.
  • Maps, videos, social media, review, and embedded content providers: used to display or link to maps, directions, videos, reviews, social media content, or external content.
  • Advertising, call tracking, or remarketing tools: used only if enabled to measure campaign performance or support outreach.
  • Accessibility, language, and display tools: used to improve usability and may remember related preferences selected by visitors.
  • SEO, caching, image optimization, and performance tools: used to improve website visibility, speed, and functionality.

Third-party providers may have their own privacy policies and data practices. We do not control the privacy practices of third-party providers.

Security and Spam Prevention

We use reasonable administrative, technical, and security measures to help protect the website and information submitted through it. This may include hosting security, firewall tools, login protection, malware scanning, spam prevention, bot protection, CAPTCHA or reCAPTCHA tools, access controls, and review of suspicious activity.

No website, server, email system, online form, patient communication system, or online transmission is completely secure. We cannot guarantee that information submitted through the website, third-party services, email, phone, or text message will be completely protected from unauthorized access, loss, misuse, or disclosure.

Patient Portals and Third-Party Healthcare Platforms

If our website links to a patient portal, scheduling system, payment platform, intake platform, hearing aid manufacturer portal, or other healthcare-related third-party service, that service may collect and process information according to its own privacy policy, terms, security practices, and applicable healthcare requirements.

We are not responsible for the privacy practices, security practices, availability, or content of third-party platforms that are not controlled by Audiology by Accent or Accent Physician Specialists.

Comments and Public User Accounts

Our website is not intended to provide public visitor accounts or public comment areas for general website visitors.

If public comments or visitor account registration are enabled in the future, we may collect information submitted through those features, along with related technical information such as IP address, browser user agent, and spam-prevention data.

Media Uploads and File Metadata

If you upload or send files, images, documents, records, referral materials, hearing test information, insurance information, or other media through the website or in connection with a request, those files may contain embedded metadata, including author information, editing history, location data, or other hidden information.

Visitors should avoid uploading files with unnecessary personal, confidential, medical, proprietary, or location-related metadata unless specifically requested through an appropriate process.

Who We Share Information With

We do not sell personal information for money.

We may share limited information with service providers that help us operate the website, process forms, respond to inquiries, maintain security, analyze website usage if enabled, manage cookie preferences, deliver email, provide business support, or perform administrative functions.

These service providers may include website hosting providers, email providers, form tools, analytics providers if enabled, advertising platforms if enabled, call tracking providers if enabled, security tools, CAPTCHA providers, cookie consent tools, embedded content providers, accessibility tools, and website maintenance providers.

We may also share information with Accent Physician Specialists personnel, providers, staff, contractors, consultants, billing providers, insurance-related service providers, healthcare service providers, hearing aid manufacturers, technology vendors, advisors, legal professionals, accounting professionals, or other appropriate parties when needed to respond to a request, schedule an appointment, provide services, support healthcare operations, comply with legal obligations, protect rights, or fulfill business responsibilities.

We may disclose information if required or permitted by law, regulation, contract, subpoena, court order, government request, healthcare requirement, HIPAA requirement, professional obligation, accounting requirement, tax requirement, safety concern, or to protect the rights, safety, privacy, property, or security of Audiology by Accent, Accent Physician Specialists, patients, prospective patients, website visitors, employees, contractors, service providers, or others.

How Long We Retain Information

We retain personal information only as long as reasonably necessary for the purpose it was collected, including inquiry response, appointment communication, patient communication, website administration, legal compliance, healthcare compliance, accounting, tax, fraud prevention, security, and recordkeeping purposes.

Patient records, appointment records, billing records, insurance records, referral records, medical records, and related healthcare records may be retained according to separate legal, healthcare, HIPAA, professional, contractual, administrative, or legitimate business retention requirements.

Analytics, cookie, and technical data may be retained according to the settings of our analytics tools, hosting provider, security tools, cookie consent tools, accessibility tools, and related website systems.

Your Choices and Privacy Rights

You may contact us to request access to, correction of, or deletion of personal information you have submitted through the website, subject to legal, security, accounting, tax, healthcare, HIPAA, medical-record, appointment-related, billing-related, or legitimate retention requirements.

Requests involving patient records, medical records, billing records, insurance records, or healthcare communications may be subject to separate verification, authorization, HIPAA, medical record, confidentiality, and legal requirements.

You may also ask us to stop contacting you regarding a general website inquiry or non-essential communication.

You may manage cookies through your browser settings and, where available, through our cookie consent tool.

To make a website privacy-related request, contact us at:

audiologist@accentmd.com

We may need to verify your identity before responding to certain requests.

Children’s Privacy

Our website is intended primarily for adults and families seeking information about audiology services, hearing evaluations, hearing aids, tinnitus-related services, balance-related services, and related hearing healthcare information.

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through general website features without appropriate authorization.

If we become aware that personal information from a child under 13 has been submitted through the general website without appropriate authorization, we will take reasonable steps to delete or address that information.

Do Not Track Signals

Some browsers may send “Do Not Track” signals. Because there is not a uniform industry standard for responding to these signals, our website may not respond to them automatically. Visitors may manage cookies through browser settings and, where available, through our cookie consent tool.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, plugins, tools, services, business practices, legal requirements, healthcare requirements, or privacy practices.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page. Continued use of the website after changes are posted means you acknowledge the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how website-related information is handled, please contact us:

Audiology by Accent
Accent Physician Specialists
4340 Newberry Rd., Suite 301
Gainesville, FL 32607
Phone: (352) 271-5373
Lake City Phone: (352) 271-5394
Email: audiologist@accentmd.com
Website: https://gainesvilleaudiologist.com/