This privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) is being used online. PII, as described in U.S. privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to understand how we collect, use, protect, or otherwise handle your PII in accordance with our website and services.
What personal information do we collect?
We may collect information from you when you fill out a form, request an appointment, subscribe to a newsletter, respond to a survey, use Live Chat, or otherwise enter information on our site. Information may include your name, email address, phone number, or other details necessary to help you with your experience.
When do we collect information?
We collect information when you provide it directly through our website forms, over the phone, or in person at our clinic.
How do we use your information?
We may use the information we collect in the following ways:
- To personalize your experience and deliver content and services most relevant to you.
- To improve our website and services.
- To allow us to better respond to your customer service requests.
- To process appointment requests.
- To follow up after correspondence (phone calls, emails, or inquiries).
- To send occasional updates, newsletters, or marketing communications (if you opt in).
Appointment cancellations
A credit card may be required to confirm your appointment. A $50 hold may be placed on your card. This charge will not be processed unless you fail to cancel at least 24 hours prior to your appointment or do not show up.
How do we protect your information?
- Our website is scanned on a regular basis for security vulnerabilities.
- We use SSL (Secure Socket Layer) technology to encrypt sensitive data.
- Your personal information is stored behind secured networks and is only accessible by authorized personnel.
- All transactions are processed through a secure gateway provider and are not stored on our servers.
Do we use cookies?
We do not use cookies for tracking purposes. You can choose to disable cookies through your browser settings. Some site features may not function properly if cookies are turned off.
Third-party disclosure
We do not sell, trade, or otherwise transfer your PII to outside parties.
Third-party links
We do not include or offer third-party products or services on our website.
Google Analytics and advertising
We may use Google Analytics and similar tools to help us understand website traffic and usage. These tools may use first-party and third-party cookies together to track user interactions.
Opting out: You can manage your Google ad settings at Google Ad Settings or use the Google Analytics Opt-Out Browser Add-on.
California Online Privacy Protection Act (CalOPPA)
According to CalOPPA, we agree to the following:
- Users can visit our site anonymously.
- Our Privacy Policy link is clearly labeled and accessible from our website.
- Users will be notified of Privacy Policy changes on this page.
- Users can update their personal information by contacting us directly.
Do Not Track signals
We honor Do Not Track signals and do not use advertising or tracking when a DNT browser mechanism is in place.
Children’s Online Privacy Protection Act (COPPA)
We do not specifically market to children under the age of 13, nor do we knowingly collect information from them.
Fair Information Practices
In the event of a data breach, we will notify users via our website within a reasonable timeframe.
We also adhere to the Individual Redress Principle, allowing individuals to pursue enforceable rights against data collectors and processors who fail to comply with privacy laws.
CAN-SPAM Act
We collect your email address in order to send updates, respond to inquiries, and provide service-related information.
To comply with CAN-SPAM:
- We include a clear option to unsubscribe from future emails.
- Unsubscribe requests are honored promptly.
Contacting us
If you have any questions regarding this privacy policy, you may contact us using the information below:
Audiology by Accent
https://gainesvilleaudiology.com
4340 Newberry Rd Suite 301
Gainesville, FL 32607
Email: audiologist@accentmd.com
Phone: (352) 271-5373